Return and Refund
We're committed to ensuring your satisfaction with our products. Here's what you need to know about returns and exchanges:
Returns:
We accept returns/exchanges only for our mistakes such as wrong size sent or damaged products. Please contact us within 7 days of receiving your package if you encounter any of these issues. Items must be unworn, with original tags and packaging.
To Start a Return:
Contact us at 240almundo@gmail.com to initiate the return process. We'll provide a return shipping label and instructions. Returns without prior authorization will not be accepted.
Damages and Issues:
Inspect your order upon arrival. If there are any defects, damages, or wrong items, please contact us immediately so we can resolve the issue.
Exchanges:
For a swift exchange, return the item and place a new order separately once the return is accepted.
Refunds:
Once we receive and inspect your return, we'll notify you about the refund status. Approved refunds will be processed to your original payment method, but please allow time for processing by your bank or credit card company.
Feel free to reach out to us at 240almundo@gmail.com for any further questions or concerns.